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  1. Merlin Annual Pass - ANZ
  2. 3rd Party, Corporate and Teacher Merlin Annual Passes
  3. 3rd Party Purchased Merlin Annual Passes

Articles in this section

  • Can I get a refund/cancel on my 3rd party Merlin Annual Pass purchase?
  • I have lost my voucher/confirmation email from the 3rd party - can I get a replacement?
  • I have purchased my Merlin Annual Pass/es through a 3rd party (Red Balloon, Experience Oz etc) how do I collect my pass?

Can I get a refund/cancel on my 3rd party Merlin Annual Pass purchase?

If you wish to cancel a voucher purchased from one of our partners please contact them directly to discuss this further. Please be aware as a rule all our vouchers, tickets & passes are non refundable. 

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Related articles

  • Can I cancel my Merlin Annual Passes?
  • Can I contact you by Live Chat?
  • How do I contact your Customer Services Team?
  • I have purchased my Merlin Annual Pass/es through a 3rd party (Red Balloon, Experience Oz etc) how do I collect my pass?
  • What is the Merlin Annual Pass Digital Photos package?

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Please note that SeaLife Melbourne reserves the right to remove and/or alter figures/experiences for technical, operational, health and safety or other reasons without prior notice.