help centre home

back to website

Merlin Annual Pass - ANZ
3rd Party, Corporate and Teacher Merlin Annual Passes
3rd Party Purchased Merlin Annual Passes

Articles in this section

Can I get a refund/cancel on my 3rd party Merlin Annual Pass purchase?
I have lost my voucher/confirmation email from the 3rd party - can I get a replacement?
I have purchased my Merlin Annual Pass/es through a 3rd party (Red Balloon, Experience Oz etc) how do I collect my pass?

I have lost my voucher/confirmation email from the 3rd party - can I get a replacement?

If you have lost a voucher from one of our partners please contact them directly to discuss this further.

Buy Now Still need help? - Contact Us

Related articles

How do I contact your Customer Services Team?
What is a Corporate Merlin Annual Pass?

Ticket Terms & Conditions. © Merlin Entertainment Group 2015, all rights reserved. © & ™ Lucasfilm Ltd.
Please note that SeaLife Melbourne reserves the right to remove and/or alter figures/experiences for technical, operational, health and safety or other reasons without prior notice.