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  1. Merlin Annual Pass - ANZ
  2. 3rd Party, Corporate and Teacher Merlin Annual Passes
  3. 3rd Party Purchased Merlin Annual Passes

Articles in this section

  • Can I get a refund/cancel on my 3rd party Merlin Annual Pass purchase?
  • I have lost my voucher/confirmation email from the 3rd party - can I get a replacement?
  • I have purchased my Merlin Annual Pass/es through a 3rd party (Red Balloon, Experience Oz etc) how do I collect my pass?

I have purchased my Merlin Annual Pass/es through a 3rd party (Red Balloon, Experience Oz etc) how do I collect my pass?

If you have purchased your Merlin Annual Pass/es through a 3rd party company please make sure you read your confirmation email carefully.

You will be issued a voucher that you will need to print out and bring with you to get your Passes issued from your chosen home attraction.

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Related articles

  • How do I contact your Customer Services Team?
  • I am a Gold Merlin Annual Pass holder, would I need to purchase a full price ticket to visiting during school or public holidays?
  • Can I get a refund/cancel on my 3rd party Merlin Annual Pass purchase?
  • When do I need to collect my pass after I have purchased it?
  • What's the difference between a Gold Merlin Annual Pass and Platinum Merlin Annual Pass?

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