When do I need to collect my pass after I have purchased it? For passes purchased online, you have 7 days to collect your pass from the date of purchase. Related articles Do all family members need to be with me when collecting my passes? Can I change the attraction I am collecting from? What do I need to bring to collect my Merlin Annual Pass? Covid-19 – Information for Guests I have purchased my Merlin Annual Pass/es through a 3rd party (Red Balloon, Experience Oz etc) how do I collect my pass?